Your appointment is very important to us at CMC Beauty, it is reserved especially for you, we understand that sometimes changes are necessary; we ask for at least 24 hours notice for cancellations. STRICT AND ENFORCED 24-HOUR CANCELLATION POLICY POST COVID! Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity for their appointment. We know how easy it is to forget an appointment you booked months ago but if you have booked online you will receive confirmation, option to added to your calendar & a reminder. Since the services are reserved for you personally, a Cancellation fee will apply If you do not give us 24 hours notice to cancel your appointment you will be charged. The cancellation policy allows us the time to inform our clients of any availability as our cancellation list is long. Thank you, Carrie.